/* Fuente principal */
    body {
      font-family: 'Poppins', sans-serif;
      margin: 0;
      background: #f6f7fb;
      color: #1e1e2f;
    }

    nav {
      display: flex;
      justify-content: space-between;
      align-items: center;
      background: rgba(255, 255, 255, 0.25);
      backdrop-filter: blur(10px);
      padding: 16px 32px;
      margin-bottom: 30px;
      border-bottom: 1px solid rgba(255, 255, 255, 0.18);
    }

    nav a {
      margin-right: 20px;
      text-decoration: none;
      color: #6e6e7e;
      font-weight: 500;
      transition: color 0.3s ease;
    }

    nav a:hover {
      color: #0055aa;
    }

    nav .logout-link {
      color: #9f1239;
    }

    body.role-cliente {
      color: #172033;
      font-family: "Segoe UI", Arial, sans-serif;
    }

    body.role-cliente nav {
      gap: 18px;
      background: rgba(255, 255, 255, 0.94);
      border-bottom: 1px solid #dbe3ee;
      backdrop-filter: none;
    }

    body.role-cliente nav .nav-links {
      display: flex;
      align-items: center;
      gap: 6px;
      flex-wrap: wrap;
    }

    body.role-cliente nav a {
      display: inline-flex;
      align-items: center;
      justify-content: center;
      min-height: 44px;
      margin-right: 0;
      padding: 9px 13px;
      border-radius: 10px;
      color: #334155;
      font-size: 16px;
      font-weight: 600;
      line-height: 1.35;
      transition: color 160ms ease, background-color 160ms ease;
    }

    body.role-cliente nav a.active {
      background: #eaf2ff;
      color: #174ea6;
    }

    body.role-cliente nav a:focus-visible {
      outline: 3px solid rgba(37, 99, 235, 0.3);
      outline-offset: 2px;
    }

    body.role-cliente .bienvenida {
      color: #475569;
      font-size: 15px;
    }

    .bienvenida {
      font-size: 14px;
      color: #a5a5b5;
    }

    .container {
      margin: 0 auto;
      padding: 32px;
      max-width: 1400px;
      background: rgba(255, 255, 255, 0.25);
      backdrop-filter: blur(10px);
      border-radius: 20px;
      box-shadow: 0 4px 12px rgba(0, 0, 0, 0.05);
    }

    h2 {
      font-size: 24px;
      font-weight: 500;
      margin-bottom: 20px;
    }

    table {
      width: 100%;
      border-collapse: collapse;
      background: white;
      border-radius: 12px;
      overflow: hidden;
    }

    table th, table td {
      padding: 16px;
      text-align: left;
      font-size: 14px;
      border-bottom: 1px solid #f0f0f0;
    }

    table th {
      background: #f6f7fb;
      color: #6e6e7e;
    }

    button, input[type="submit"] {
      background: #0055aa;
      color: #fff;
      padding: 12px 24px;
      border: none;
      border-radius: 12px;
      cursor: pointer;
      transition: transform 0.3s ease, box-shadow 0.3s ease;
      font-size: 14px;
      font-weight: 500;
    }

    button:hover, input[type="submit"]:hover {
      transform: scale(1.03);
      box-shadow: 0 10px 20px rgba(0, 0, 0, 0.1);
    }

    input, select, textarea {
      width: 100%;
      padding: 10px 14px;
      margin-top: 5px;
      margin-bottom: 20px;
      border: 1px solid #ccc;
      border-radius: 12px;
      font-family: 'Poppins', sans-serif;
      background: #ffffff;
      color: #1e1e2f;
    }

    label {
      font-size: 12px;
      font-weight: 500;
      color: #6e6e7e;
    }

    .mensaje {
      color: rgb(48, 48, 48);
    }


    .titulo {
  text-align: center;
  margin-bottom: 20px;
  color: #1e1e2f;
}

.tabla-tickets {
  width: 100%;
  border-collapse: collapse;
  margin: auto;
  font-size: 0.95em;
  box-shadow: 0 4px 10px rgba(0, 0, 0, 0.05);
}

.tabla-tickets th,
.tabla-tickets td {
  border: 1px solid #ddd;
  padding: 12px;
  text-align: left;
}

.tabla-tickets th {
  background-color: #f5f5f5;
  font-weight: bold;
  color: #333;
}

.tabla-tickets tr:nth-child(even) {
  background-color: #fafafa;
}

.form-asignacion {
  display: flex;
  gap: 10px;
  align-items: center;
}

.form-asignacion select {
  padding: 5px;
  border-radius: 5px;
  border: 1px solid #ccc;
}

.form-asignacion button {
  background-color: #4CAF50;
  color: white;
  padding: 6px 14px;
  border: none;
  border-radius: 6px;
  cursor: pointer;
}

.form-asignacion button:hover {
  background-color: #45a049;
}

.estado {
  padding: 5px 10px;
  border-radius: 5px;
  font-weight: bold;
}

.estado.abierto {
  background-color: #ffe0e0;
  color: #c0392b;
}

.estado.en\ proceso {
  background-color: #fff3cd;
  color: #856404;
}

.estado.resuelto {
  background-color: #d4edda;
  color: #155724;
}

.tabs {
  display: flex;
  gap: 10px;
  margin-bottom: 20px;
}

.tab-btn {
  padding: 10px 20px;
  background: #e0e0e0;
  border: none;
  border-radius: 6px;
  cursor: pointer;
  font-weight: bold;
}

.tab-btn.active {
  background-color: #4CAF50;
  color: white;
}


/* admin_usuarios */

.tabla-usuarios {
  width: 100%;
  border-collapse: collapse;
  margin-top: 15px;

}

.tabla-usuarios th, .tabla-usuarios td {
  border: 1px solid #ccc;
  padding: 10px;
  text-align: left;
}

.input-correo {
  width: 90%;
  padding: 5px;

}

.select-rol {
  padding: 5px;
}

.btn-restablecer, .btn-eliminar {
  margin: 2px;
  padding: 6px 10px;
  border: none;
  cursor: pointer;
  border-radius: 4px;
}

.btn-restablecer {
  background-color: #3498db;
  color: white;
}

.btn-eliminar {
  background-color: #e74c3c;
  color: white;
}

@media (max-width: 768px) {
  nav {
    align-items: flex-start;
    flex-direction: column;
    gap: 10px;
    padding: 14px 16px;
  }

  nav div:first-child {
    display: flex;
    flex-wrap: wrap;
    gap: 8px;
    width: 100%;
  }

  nav a {
    margin-right: 0;
  }

  body.role-cliente nav {
    align-items: stretch;
    gap: 10px;
    margin-bottom: 16px;
    padding: 12px 14px;
  }

  body.role-cliente nav .nav-links {
    display: grid;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 8px;
    width: 100%;
  }

  body.role-cliente nav a {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    width: 100%;
    min-height: 48px;
    padding: 9px 11px;
    border: 1px solid rgba(0, 85, 170, 0.12);
    border-radius: 10px;
    background: #ffffff;
    color: #315f9f;
    font-size: 16px;
    line-height: 1.3;
    text-align: center;
  }

  body.role-cliente nav .logout-link {
    margin-left: 0;
    border-color: rgba(159, 18, 57, 0.18);
    background: rgba(255, 241, 242, 0.82);
    color: #9f1239;
  }

  body.role-cliente nav a.active {
    border-color: rgba(37, 99, 235, 0.22);
    background: #eaf2ff;
    color: #174ea6;
  }

  body.role-cliente .bienvenida {
    width: 100%;
    padding: 2px 2px 0;
    font-size: 15px;
    line-height: 1.45;
    overflow-wrap: break-word;
  }

  .container {
    width: calc(100% - 20px);
    padding: 16px;
    border-radius: 16px;
  }
}
/* Admin application shell */
*, *::before, *::after {
  box-sizing: border-box;
}

html,
body {
  max-width: 100%;
  min-width: 0;
}

body.role-admin {
  background: #eef2f6;
}

.admin-nav-toggle {
  position: fixed;
  width: 1px;
  height: 1px;
  opacity: 0;
  pointer-events: none;
}

.admin-app,
.admin-shell {
  --admin-sidebar-width: 260px;
  display: flex;
  align-items: stretch;
  min-height: 100vh;
  width: 100%;
  max-width: 100%;
}

.admin-sidebar {
  flex: 0 0 var(--admin-sidebar-width);
  width: var(--admin-sidebar-width);
  min-width: var(--admin-sidebar-width);
  height: 100vh;
  position: sticky;
  top: 0;
  z-index: 40;
  overflow-y: auto;
  overflow-x: hidden;
  padding: 18px 14px;
  background: #17212f;
  color: #e5edf6;
  border-right: 1px solid rgba(255, 255, 255, 0.08);
}

.admin-main {
  flex: 1 1 auto;
  min-width: 0;
  width: auto;
  padding: 22px clamp(16px, 2.5vw, 32px) 36px;
}

.admin-topbar {
  display: none;
}

.admin-sidebar__brand {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 0 6px 16px;
  border-bottom: 1px solid rgba(255, 255, 255, 0.1);
}

.admin-brand {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 42px;
  height: 42px;
  border-radius: 8px;
  background: #f8fafc;
  color: #17212f;
  font-weight: 800;
  text-decoration: none;
}

.admin-sidebar__brand span,
.admin-sidebar__user span {
  color: #9fb0c4;
  font-size: 12px;
}

.admin-sidebar__user {
  margin: 14px 6px 18px;
  padding: 10px 12px;
  border: 1px solid rgba(255, 255, 255, 0.1);
  border-radius: 8px;
  background: rgba(255, 255, 255, 0.05);
  color: #f8fafc;
  font-size: 13px;
  line-height: 1.4;
  overflow-wrap: break-word;
}

.admin-nav {
  display: grid;
  gap: 16px;
  margin: 0;
  padding: 0;
  background: transparent;
  border: 0;
  backdrop-filter: none;
}

.admin-nav__group {
  display: grid;
  gap: 4px;
}

.admin-nav__label {
  padding: 0 8px 4px;
  color: #8ba0b8;
  font-size: 11px;
  font-weight: 700;
  letter-spacing: .06em;
  text-transform: uppercase;
}

.admin-nav__link {
  display: flex;
  align-items: center;
  min-height: 36px;
  padding: 8px 10px;
  border-radius: 8px;
  color: #d9e4ef;
  text-decoration: none;
  font-size: 14px;
  font-weight: 600;
  line-height: 1.25;
  white-space: normal;
  overflow-wrap: break-word;
}

.admin-nav__link:hover,
.admin-nav__link.active {
  background: #26364a;
  color: #ffffff;
}

.admin-nav__link.active {
  box-shadow: inset 3px 0 0 #48b2d4;
}

.admin-nav__link--logout {
  color: #fecdd3;
}

body.role-admin .container {
  width: 100%;
  max-width: 1440px;
  min-width: 0;
  margin: 0 auto;
  padding: 24px;
  background: rgba(255, 255, 255, 0.78);
  border: 1px solid rgba(220, 227, 236, 0.82);
  border-radius: 12px;
  box-shadow: 0 10px 28px rgba(15, 23, 42, 0.06);
  backdrop-filter: none;
  overflow: visible;
}

body.role-admin .container:has(> .admin-asignar-page),
body.role-admin .container:has(> .sales-wrap),
body.role-admin .container:has(> .sales-detail),
body.role-admin .container:has(> .sales-form-wrap),
body.role-admin .container:has(> .ops-wrap),
body.role-admin .container:has(> .queue-wrap),
body.role-admin .container:has(> .company-wrap),
body.role-admin .container:has(> .reports-wrap) {
  width: 100%;
  max-width: none;
  padding: 0;
  background: transparent;
  border: 0;
  box-shadow: none;
  overflow: visible;
}

body.role-admin h1,
body.role-admin h2,
body.role-admin h3,
body.role-admin p,
body.role-admin dd,
body.role-admin li {
  overflow-wrap: break-word;
}

body.role-admin input,
body.role-admin select,
body.role-admin textarea {
  width: 100%;
  max-width: 100%;
  min-width: 0;
}

input[type="checkbox"],
input[type="radio"] {
  width: auto;
  max-width: none;
  min-width: 0;
  margin: 0;
  padding: 0;
}

body.role-admin button,
body.role-admin input[type="submit"],
body.role-admin a[class*="btn"],
body.role-admin a[class*="link"] {
  max-width: 100%;
}

.table-responsive,
body.role-admin .table-wrap,
body.role-admin .ops-table-wrap,
body.role-admin .sales-table-wrap,
body.role-admin .sales-read-table-wrap,
body.role-admin .survey-admin-table-wrap,
body.role-admin .notif-table-wrap {
  display: block;
  width: 100%;
  max-width: 100%;
  overflow-x: auto;
  overflow-y: hidden;
  -webkit-overflow-scrolling: touch;
}

body.role-admin .table-wrap table,
body.role-admin .ops-table-wrap table,
body.role-admin .sales-table-wrap table,
body.role-admin .sales-read-table-wrap table,
body.role-admin .survey-admin-table-wrap table,
body.role-admin .notif-table-wrap table,
body.role-admin table.tabla-usuarios,
body.role-admin table.tablaTickets,
.table-responsive table {
  width: 100%;
  min-width: 720px;
  table-layout: auto;
  border-collapse: collapse;
}

body.role-admin th,
body.role-admin td {
  word-break: normal;
  overflow-wrap: normal;
  white-space: normal;
}

body.role-admin th,
body.role-admin td:first-child,
body.role-admin td:last-child,
body.role-admin .acciones,
body.role-admin .btn-row,
body.role-admin .pill,
body.role-admin .sales-badge,
body.role-admin .queue-badge,
body.role-admin .ops-link,
body.role-admin .sales-code,
body.role-admin .ops-code {
  white-space: nowrap;
}

body.role-admin .survey-admin-comment,
body.role-admin .notif-error,
body.role-admin .sales-description,
body.role-admin pre {
  white-space: normal;
  overflow-wrap: break-word;
}

body.role-admin .sales-table,
body.role-admin .sales-table thead,
body.role-admin .sales-table tbody,
body.role-admin .sales-table th,
body.role-admin .sales-table td,
body.role-admin .sales-table tr,
body.role-admin .sales-read-table,
body.role-admin .sales-read-table thead,
body.role-admin .sales-read-table tbody,
body.role-admin .sales-read-table th,
body.role-admin .sales-read-table td,
body.role-admin .sales-read-table tr {
  display: revert;
}

body.role-admin .sales-table thead,
body.role-admin .sales-read-table thead {
  display: table-header-group;
}

body.role-admin .sales-table tr,
body.role-admin .sales-read-table tr {
  display: table-row;
}

body.role-admin .sales-table th,
body.role-admin .sales-table td,
body.role-admin .sales-read-table th,
body.role-admin .sales-read-table td {
  display: table-cell;
}

body.role-admin .sales-table td::before,
body.role-admin .sales-read-table td::before {
  content: none;
}

body.role-admin .topbar,
body.role-admin .topbar-left,
body.role-admin .btn-row,
body.role-admin .acciones,
body.role-admin .sales-actions,
body.role-admin .ops-exportbar,
body.role-admin .queue-actions,
body.role-admin .pager {
  min-width: 0;
  flex-wrap: wrap;
}

@media (max-width: 1023px) {
  .admin-app,
  .admin-shell {
    display: block;
  }

  .admin-sidebar {
    position: fixed;
    inset: 0 auto 0 0;
    width: min(86vw, 320px);
    min-width: 0;
    max-width: 100%;
    transform: translateX(-105%);
    transition: transform .2s ease;
    box-shadow: 24px 0 60px rgba(15, 23, 42, .22);
  }

  .admin-nav-toggle:checked ~ .admin-app .admin-sidebar {
    transform: translateX(0);
  }

  .admin-nav-backdrop {
    position: fixed;
    inset: 0;
    z-index: 30;
    display: none;
    background: rgba(15, 23, 42, .42);
  }

  .admin-nav-toggle:checked ~ .admin-app .admin-nav-backdrop {
    display: block;
  }

  .admin-main {
    width: 100%;
    padding: 0 12px 24px;
  }

  .admin-topbar {
    position: sticky;
    top: 0;
    z-index: 20;
    display: flex;
    align-items: center;
    gap: 12px;
    min-height: 58px;
    margin: 0 -12px 14px;
    padding: 10px 14px;
    background: rgba(255, 255, 255, .94);
    border-bottom: 1px solid #dce3ec;
    backdrop-filter: blur(10px);
  }

  .admin-topbar strong,
  .admin-topbar span {
    display: block;
  }

  .admin-topbar strong {
    color: #17212f;
    font-size: 14px;
  }

  .admin-topbar span {
    color: #64748b;
    font-size: 12px;
    overflow-wrap: break-word;
  }

  .admin-menu-button {
    display: inline-flex;
    flex: 0 0 auto;
    flex-direction: column;
    justify-content: center;
    gap: 4px;
    width: 40px;
    height: 40px;
    padding: 0 10px;
    border: 1px solid #cbd5e1;
    border-radius: 8px;
    background: #ffffff;
    cursor: pointer;
  }

  .admin-menu-button span {
    display: block;
    width: 100%;
    height: 2px;
    border-radius: 999px;
    background: #17212f;
  }

  body.role-admin .container {
    width: 100%;
    max-width: 100%;
    padding: 16px;
    border-radius: 10px;
  }
}

@media (max-width: 760px) {
  body.role-admin .container {
    padding: 14px;
  }

  body.role-admin .topbar,
  body.role-admin form.topbar,
  body.role-admin .toolbar-form,
  body.role-admin .sales-toolbar,
  body.role-admin .form-grid,
  body.role-admin .bulk-bar {
    grid-template-columns: 1fr !important;
  }

  body.role-admin .ops-grid,
  body.role-admin .sales-grid,
  body.role-admin .sales-meta {
    grid-template-columns: 1fr !important;
  }

  body.role-admin .topbar,
  body.role-admin .topbar-left,
  body.role-admin .btn-row,
  body.role-admin .acciones,
  body.role-admin .sales-actions,
  body.role-admin .ops-exportbar,
  body.role-admin .queue-actions,
  body.role-admin .pager {
    align-items: stretch;
  }

  body.role-admin .topbar-left,
  body.role-admin .btn-row,
  body.role-admin .acciones,
  body.role-admin .sales-actions,
  body.role-admin .ops-exportbar,
  body.role-admin .queue-actions {
    width: 100%;
  }

  body.role-admin .btn-row > *,
  body.role-admin .acciones > *,
  body.role-admin .sales-actions > *,
  body.role-admin .ops-exportbar > *,
  body.role-admin .queue-actions > * {
    flex: 1 1 auto;
  }

  body.role-admin .modal {
    width: calc(100% - 24px);
    max-width: calc(100% - 24px);
  }
}
@media (max-width: 420px) {
  body.role-cliente nav div:first-child a {
    flex: 1 1 calc(50% - 8px);
  }

  body.role-cliente nav div:first-child .logout-link {
    flex-basis: calc(50% - 8px);
    margin-left: 0;
  }
}